Gymshark Reviews

Based on 37 customer reviews and online research, gymshark.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Gymshark.

3.2 / 5.0

37 Reviews

5 Stars(14)

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4 Stars(7)

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3 Stars(2)

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2 Stars(2)

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1 Star(12)

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How would you rate Gymshark?

Customer Reviews (37)

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Julie Richardson
Posted on 06/02/2021
Refusing to refund me correctly

Refusing to refund me correctly. They insist that any refund goes onto the gift card first. I have never come across this before and feel it’s really quite sneaky. Beware of their sneakiness!

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Terry Morris
Posted on 06/02/2021
Very helpful and understanding!

Very helpful and understanding!

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Sally Clark
Posted on 06/01/2021
Emma and Sadie were very helpful when I…

Emma and Sadie were very helpful when I needed a replacement. One of the best customer services that I had worked with!

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Brian Perez
Posted on 06/01/2021
They were super helpful and responsive…

They were super helpful and responsive via email to help fix my problem and make it better

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Stacy Neal
Posted on 05/27/2021
Gymshark Arrival 5" Shorts

Hi it's Rafael!

I just posted "how to style: gymshark 5" inseam shorts | outfit ideas!" on my YouTube: Rafael Mendoza!

They fit true to size. I am 5'10 and 165 lbs. I bought these shorts in the size small. There are not enough good things to say about these shorts! They are amazing! I wear them almost every day. Although I run them through the wash often, their quality has not changed. I have a few pairs including white, black, red, and blue. I was nervous about staining the white pair. But every stain has easily washed off! These shorts are top quality. They are also pretty affordable! Love them.

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Micheal Howell
Posted on 05/26/2021
I would never buy any other gym wear

I would never buy any other gym wear, I literally have gym shark leggings in every colour! The material is so flattering and the quality is amazing!
I was gutted to receive the new Yellow Flex leggings only to find that the seem was split, I emailed for assistance and within 3 hours my issue had been resolved and a replacement was in the post express delivery! Excellent customer service, would never go anywhere else!

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Nathaniel Elliott
Posted on 05/24/2021
I really can't fault gymshark.

I really can't fault gymshark.
Fantastic customer service.
I had a faulty item and they replaced it straight away, even though it was out of the refund policy timescale.

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Bob Dunn
Posted on 05/21/2021
Excellent customer service

Excellent customer service! Quick responses to all of my emails and so happy with the outcome! Thank you Gymshark for your amazing customer service! Very happy! ????

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Ritthy Moreno
Posted on 05/12/2021
Affordable Sportswear for both Women and Men!

I recently discovered Gymshark through a fellow youtuber friend of mine and decided to check out their website! First off, it's a good website. Going through their catalog and browsing products was nice and easy. They actually have many clothing options for women but they also sell lots of different pieces for men as well!

I ended up buying from both sections and I surprisingly liked the mens pieces more than I thought. I shopped with a friend and decided to tried on his items too, so check out the video if you'd like to see the try-on's and more of what I thought of this purchase!

(ps. I think it's important that I mention this was the fastest international shipping package I've ever recieved. Still shook.)

ALSO NOTE: The sports bra I purchased was too small and I tried to ship it back but I think the process is a bit complicated for me and since there is NO free returns, I've just decided to give it to a friend.

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Guest
Posted on 05/11/2021
Support asked me to get a new email AND number to buy again after their mistake!

Tried to buy leggings yesturday which the site flagged my card as fraud. I tried 4 times! I sent support an email and they had the nerve to tell me to make a new email and get a new contact number to try again!!!! Like really you want me to try 5 times, create a new email AND get a NEW phone number? Yeah let me just get over to apple, buy a new phone so I can have a new number for a pair of leggings! I'm not going to buy anything now!

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Brent Lawrence
Posted on 05/05/2021
Obsessed

I'm completely obsessed with gymshark. I own more gymshark than Lululemon. The quality is great but you need to purchase the more higher priced items. If you buy the $40 dollar leggings don't expect them to be amazing quality. The best leggings are $80-100. Other than that I've had great customer care experiences. One time my leggings ripped in the crotch area on leg day 2 months after I purchased them. I sent pictures to gymshark on Facebook messenger and they sent me a new pair in the same day. I didn't even need to give back the ripped ones. That was pretty awesome. One complaint is that they constantly release new clothing which sell out in hours or days. Instead of restocking those they just release new products. I've been eyeing the same leggings for over a year that never get restocked. Still I love gymshark!

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Gilbert Stone
Posted on 05/04/2021
Effective support Team

I've placed a couple of orders with gymshark, as a newbie I did have some doubts regarding to shipment and returns particularly in the country I live in. The gymshark support team was fast to reply by e-mail and overall quite friendly. Nothing negative to add.

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